Questions

Question

Why don’t you offer refunds for GamBlock^®?

Answer

There are several reasons why we do not offer refunds for GamBlock®. We know GamBlock® is fit for purpose. GamBlock® has been helping people since 2000 and is continually tested by independent certified professionals. GamBlock® is not like most software that people use today. Our users often do not want our software but many need it to help them stop gambling, which is something they often can not do without help. Our software is designed to help our users stop doing something that they desperately want to do, so even when it is working perfectly, users will still want it gone so that they can gamble. Our software is also designed not to be removed from a system that it is installed on, which means we will not remove our software from a system if a request for a refund is made. If we did not have this policy then anytime a user wanted to gamble they could say they wanted a refund because they do not like our software, sold their device, don’t use their device and a multitude of other reasons, which would totally defeat the reason why they installed our software in the first place.